Return and Refund Policy

• Refunds and replacements are supported only if the delivered product is damaged during shipping, has missing parts, or is incorrect.
• Customers must raise a complaint within 24 hours of receiving the product.
• To file a complaint, customers should contact Customer Care at +91 706560777 or +91 8770984152 and provide video evidence showing the product's condition.
• Our dedicated technical support team will review the claims based on the video provided.
• Upon successful verification, a complaint will be registered to initiate either a replacement or refund.
• Refunds will only be processed in cases where the product is unavailable for replacement.
• Return will be processes with in 2 days.
• After receiving the returned product, our experts will verify the reported issue. If validated, replacement items will be shipped to the customer with prepaid shipping costs.
• Indian Robo Store does not entertain replacement, return, or refund requests for products that show signs of misuse, static discharge, neglect, accidents, modifications, or alterations.
• Cancellations of orders will be accepted only if requested before the product has been shipped.
• Indian Robo Store reserves the right to make independent decisions regarding refunds, replacements, returns, and order cancellations.
• Once the refund request is approved, The Refunded Amount will be processed and credited within 2 Days to the original mode of payment.